Certified by Macmillan Cancer Information and Support Centre - Newham, London • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Newham Macmillan Cancer Information and Support Centre is located on the ground floor entrance of Newham University Hospital. We offer a free confidential service to anyone living with cancer, their relatives, friends and carers. We can help with:
? information and support on all aspects of living with cancer such as cancer treatment and its side-effects
? emotional support as often as you need - no referral or appointment required
? practical support
? information about money worries, including advice on welfare benefits and grant applications
? access to local services like support groups, Emotional support services and exercise programmes
The Macmillan Information and Support Service is a drop-in service, there is no need to book. We can also provide information and support over the phone and via email. No referrals are required, simply call or email the Service to access information and support.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Centre - Newham, London • May 24, 2026
Macmillan Cancer Information and Support Centre - Newham, London
Newham University Hospital , Barts Health NHS Trust, Plaistow, Glenn Road, Plaistow
Certified by Macmillan Cancer Information and Support Centre - Newham, London • May 24, 2026
Monday10:00 AM - 4:00 PM
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Newham, London
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Cancer Information and Support Service provide in Plaistow?
They offer cancer information, counselling, complementary therapies, benefits and grants advice, and support groups for those affected by cancer.
How can I contact a cancer support expert at Macmillan?
You can call the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm, for free support.
What are the opening hours of Macmillan Cancer Information and Support Service in Plaistow?
The service is open Monday to Friday from 10:00 am to 4:00 pm and closed on Saturdays and Sundays.
Is the Macmillan Support Line free to call in the UK?
Yes, calls to Macmillan's Support Line on 0800 808 0000 are free from all UK landlines and mobiles, though charges may apply for business accounts or from outside the UK.
Does Macmillan provide cancer information in different languages including British Sign Language?
Yes, cancer information is available in various languages, including British Sign Language. You can find resources on their website for support in your language.
Can I find cancer support resources online or in forums?
Yes, Macmillan provides an Online Community for those affected by cancer to connect and support each other at https://community.macmillan.org.uk/.
Where is Macmillan Cancer Information and Support Service located in Plaistow?
It is located at Newham University Hospital (St Andrews Wing, Main Reception), Glenn Road, Plaistow, E13 8SL, UK.
What nearby medical facilities can I visit when going to Macmillan Cancer Information and Support Service?
Nearby facilities include Newham General Hospital, Newham Urgent Care Centre, Newham University Hospital, Newham NHS Walk in Centre, and Glen Road Medical Centre, which can be helpful for additional medical needs.
Are there any convenient places to relax or get refreshments near the Macmillan Service in Plaistow?
Yes, there is a Costa Coffee nearby where visitors can relax and enjoy refreshments before or after their visit.
How can nearby public services and amenities assist visitors to Macmillan Cancer Information and Support Service?
Visitors can find support from nearby services like Rowlands Pharmacy for prescriptions and such, and the shopping centre 'Shopping Bag' for other needs. These help provide convenience and comprehensive support during visits.
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